Privacy Policy

1. Information We Collect

We collect the following information when you use our service:

• Email address for activation code delivery
• Payment information (processed securely by Razorpay)
• Chart screenshots uploaded for AI analysis
• Usage data and analytics

2. How We Use Your Information

Your information is used to:

• Process your subscription and payments
• Send activation codes and service updates
• Provide AI-powered chart analysis
• Improve our service and user experience
• Comply with legal obligations

3. Payment Processing

All payment transactions are processed securely through Razorpay, a PCI-DSS compliant payment gateway. We do not store your credit card information on our servers.

4. Data Security

We implement industry-standard security measures to protect your personal information. Your data is encrypted in transit and at rest using SSL/TLS protocols.

5. Chrome Extension Permissions

Our Chrome extension requires the following permissions:

• Access to TradingView.com to capture chart screenshots
• Storage permission to save your activation code
• Network access to send data to our AI service

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. Chart screenshots are processed and deleted immediately after analysis.

7. Cookies and Tracking

We use cookies and similar tracking technologies to improve user experience and analyze site usage. You can disable cookies in your browser settings, but this may affect functionality.

8. Third-Party Services

We use the following third-party services:

• Supabase - Database and authentication
• Razorpay - Payment processing
• Vercel - Website hosting

9. Your Rights

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt-out of marketing communications

10. Contact Us

For any privacy-related questions or requests, please contact us at: support@thetradeformula.com